Operation ASHA is a nonprofit organization that brings high quality, cost-effective tuberculosis treatment and health services to underserved populations in Indian’s urban slums and rural villages. Operation ASHA has treatment centers established in slums and villages in 9 Indian states and two Cambodian provinces. Services are provided by community health workers that are involved in and often from the communities, and understand the needs of the population.
Operation ASHA uses innovative e-technologies to improve services and outcomes, including tracking treatment and ensuring treatment compliance (eCompliance); identify patients in need of treatment (eDetection); accelerating communication of lab results to healthcare workers (eAlert); quality control and auditing (eQuality); and information sharing and education (eFAQ).
Site visit participants will have an opportunity to visit an Operation ASHA center based within a Delhi community setting. During the visit they will be able to interact with a health care provider and patients, see the technologies that Operation ASHA uses to monitor and track treatment and outcomes, and interact with and ask questions of the technology staff.
Note, this site visit will take place in a New Delhi slum. It involves walking about 200 metres through crowded, narrow streets, and the health center is small. Participants should wear closed footwear with flat heels, and it is recommended that participants not bring large bags or backpacks.